Privacy Policy

Last Updated: March 31, 2025

At MSW Bookkeeping Services, your privacy and trust mean everything to us. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

MSW Bookkeeping Services is solely owned and operated by Molly Sapphire (Stevens) under MSW DYNAMIC LLC, providing virtual bookkeeping services to freelancers, small businesses, and self-employed professionals.

1. Information We Collect

We collect personal and business information needed to provide bookkeeping services. This may include:

• Your name and contact details (email, phone, etc.)
• Business information (EIN, business name, address)
• Financial records (invoices, receipts, statements, reports)
• Communication records via email, phone, or SMS

We only collect information that is necessary for our work together—and we never ask for anything we don’t need.

2. How We Use Your Information

We use your information to:

• Provide and manage bookkeeping services
• Communicate with you about your account, appointments, or updates
• Maintain accurate financial records and reports
• Improve our services and ensure your satisfaction

We will never sell, rent, or trade your information. Your trust is not for sale.

3. Communication via Grasshopper SMS

When you communicate with us by text, those messages are managed using Grasshopper, our virtual phone system provider. By using our services, you agree to receive SMS messages, including appointment reminders and service updates.

Please note: message and data rates may apply depending on your phone plan. SMS content is handled according to Grasshopper’s privacy practices.

4. Data Protection & Security

We follow best practices to protect your information, including password-protected systems, encrypted storage where possible, and limited access to client files.

While no system is 100% foolproof, we are committed to keeping your data safe and secure.

5. Confidentiality

All client data is treated as strictly confidential. Whether you’re a solo freelancer or a growing business, your information stays private—always.

6. Third-Party Tools

We may use trusted third-party platforms (such as QuickBooks, Google Workspace, or Grasshopper) to provide services. These platforms are selected carefully, and we use them only in ways that support the delivery of our services to you. Each provider has its own privacy policies.

7. Your Rights

You have the right to:

• Request access to your data
• Correct any inaccurate information
• Ask us to delete your records (unless required by law to retain them)

If you’d like to make any changes or requests, please reach out anytime.

8. Updates to This Policy

This Privacy Policy may be updated occasionally. We’ll always post the latest version on our website with the date of revision. Your continued use of our services means you accept any changes made.

9. Contact

Have questions or concerns about your privacy?

MSW Bookkeeping Services

Owned and Operated by Molly Sapphire (Stevens)

A Division of MSW DYNAMIC LLC

Email: info@mswbookkeeping.com

Website: www.mswbookkeeping.com